Tourism & Hospitality predictions
- By 2024, 70% of hospitality organizations will have moved to the managed stage of DX maturity, reaping revenue gains of up to 25%, with the remaining 30% facing acquisition or complete failure.
- By 2023, 20% of major airlines will have introduced virtual reality capabilities for in-flight entertainment, destination info, and shopping, thus increasing airline revenues while decreasing costs.
- Through 2019, 50% of large hotel chains will have mobile robotic deployments with modular components to facilitate multiple guest experience–related use cases and will thus have achieved increases in productivity of 25%.
- By 2021, 5G will have enabled innovative IoT use cases, resulting in hospitality organizations allocating 25% of their IT budgets to deploying connected devices and connectivity management solutions.
Tourism & Hospitality Forum access is granted for Premium VIP and Honour Pass holders. The data is provided by IDC, Global Partner Research at #DES2021. Read more here.
