11-13 JUNE 2024 | MÁLAGA - FYCMA
Speaker

Florencio Castro

Position:
Customer Experience Manager
Company:
Planeta Formación y Universidades
Florencio Castro

My role is to lead customer experience for online higher education. Over the last 15 years, I have been driving growth and student satisfaction in the education sector. By combining cutting-edge technology with my passion for people and human behaviour, I develop CX strategies, contributing to sustainable organizational success.

Sessions