All Speakers Speaker Rafael de Paz Velasco Position: Customer Strategy & Loyalty Manager Company: Mayoral I have developed my career leading digital, ecommerce, and customer-focused strategies in the fashion and telecom industries. Currently at Mayoral, I work on enhancing customer experience and driving omnichannel transformation. My experience includes international expansion, loyalty programs, digital growth, and the integration of technology to improve business and customer outcomes. Sessions Wed 11 Jun 11:30 - 12:10 Retail Tech Fest Auditorium All type of tickets CMO SummitRetail Tech FesteCommerce El reto de la omnicanalidad: conectando con el consumidor phygital