How to manage a cybercrisis with a reputational strategy. From operations to communication.

Discover how a governmental and public agency in charge of cybersecurity has developed a new model to manage cyber crises for national and governmental cybersecurity bodies. Delve into the cyber attack suffered by the second-largest hospital in Barcelona, Spain, which paralyzed the health system for days and weeks. This new Incident Response Plan (IRP) was applied to all governmental bodies in Catalonia, Spain, and deployed to all municipalities (947 municipalities).