Delio Díaz is CEO of ILUNION Retail and Director of Commercialization at ILUNION. He advocates for a new era of retail where growth is driven by purpose and inclusion. With his career shaped within the ONCE Social Group, he leads strategies that transform customer experience into real social impact. Convinced that business can change lives, he invites organizations to redefine success by putting people at the center and building a more inclusive future together.