Optimizing a 4 sided digital marketplace
- 16:00 - 16:30
- Innovation Arena
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Glovo operates a 4 sided digital marketplace as it involves customers, partners couriers and Glovo itself. Achieving a healthy balance between all actors involved is key for the long-term health of the ecosystem. Will explain the main challenges this presents when operating in 25 different countries as different as Spain, Ucraine or Nigeria and how we use artificial intelligence techniques to succeed.