11-13 JUNE 2024 | MÁLAGA - FYCMA

How True OmniChannel strategies improve Customer Experience and impact on the bottom line

Wed 14 Jun | 15:50 - 16:10

In this talk we speak with three powerful brands, in the travel sector, who share heir experience with us: We will be discussing practical insights on what works and what doesn’t when it comes to Customer Experience, best practices and related technology.

Speakers
Hideki E Hashimura

Hideki E Hashimura

Head of CRM Strategy and CMO

RedK CRM Transformation

Alberto M. Becerra

Alberto M. Becerra

Regional Sales Director EMEA South

ZenDesk

Moderators
Claudia Tapardel

Claudia Tapardel

CEO & Founder / CCO

CT EU Affairs / Ariva Digital