11-13 JUNE 2024 | MÁLAGA - FYCMA

Enhancing the Billing Experience in Utilities Market with Digital Humans

Wed 14 Jun | 12:20 - 12:40

How to upgrade customer experience in self-service attention with the help of digital humans powered by IBM Watson

 

Speakers
Víctor Bravo

Víctor Bravo

Partnerships and Technology Director

We Humans - Abai Group

Irene Cid Vega

Irene Cid Vega

Client Engineering Business Technology Lead

IBM Technology, Spain Portugal Greece & Israel

Moderators
Magnus Melander

Magnus Melander

Evengelist & Co-founder

Things