Mikel is a thinker by nature always “thinking first then solving”, and within the paradigm of “technology as THE disruptor”.
He has a Computer Science bachelor (1993), and Master in Software Engineering (1995). University of Deusto, Bilbao, Spain.
Mikel performs the Head of Innovation role in the IBM Spain, Portugal, Greece & Israel, with focus in Artificial Intelligence. Also, he is an Enterprise Design Thinking Certified Coach and Quantum Ambassador.
Mikel has published a book around Cognitive Customer eXperience and he is a regular speaker at events and lectures on Artificial Intelligence.